Enterprise Architect for MaxAttention Transformation Hub Job


Requisition ID: 199782
Work Area: Customer Service and Support
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it s the best-run businesses that make the world run better and improve people s lives.


SAP s key customers continuously extend and adapt their IT infrastructure and processes, to better serve evolving business needs while reducing cost and risk at the same time. SAP s Digital Business Services organization enables SAP s customers to consume SAP s recent innovations centered on a future-proof digital core SAP S/4HANA and modern next-generation cloud solutions as well as the SAP HANA Platform, and to effectively manage the transition from today s IT architecture.

Under the umbrella of the New MaxAttention, the Transformation Hub is designed to enable an advanced, scalable way of delivering relevant architecture guidance to the SAP front-office teams and customers directly. The Service Architect Transformation Hub is structured into these areas:

  • Support the front-office architects and account teams in their architecture related work with the customer, as a combination of process guidance and back-office like responsibility. Close collaboration with Transformation Hub counterparts ensures continuity throughout the journey of defining a customer IT strategy and providing guidance in conceptual and architectural questions typical for an IT transformation

  • Active delivery of strategy services service and architecture point of views together with the front-office architect role

  • Build and maintain a central knowledge hub, enabling a cross customer / cross industry and cross regional perspective to architecture-related topics

  • We are establishing team of architects in all regions representing a broad area of expertise, ranging from enterprise architecture to technical architecture and infrastructure.


    Digital Transformation with S/4HANA is at the core cover both application-related topics but also IT strategy. The Service Architect Transformation Hub guides large enterprises through the digital transformation by identifying drivers for change, mapping those drivers to enablers in terms of application components or non-functional qualities and deriving an industry & customer-specific target architecture. From there, a roadmap for a multi-step transition is derived. Following up on this initial transition roadmap, the Transformation Hub architect continuously supports selected customers into the execution phase, in the role of a trusted advisor.

    As we are ramping up the Transformation hub operation, we will constantly have to define and refine processes and approach of the Transformation Hub itself. In this sense, you will actively shape concepts and content.

    Besides those customer-related activities, the Service Architect Transformation Hub takes a leading role in refining and evolving the service methodology. This includes knowledge documentation and collecting learnings from the deliveries for re-use by the service development groups, to further improve the service concepts and service content. We expect a share of 40% directly customer billable activities, and 60% activities for front-office enablement, delivery support and concept work.

    It is essential that the Service Architect Transformation Hub maintains a strong network within SAP Digital Business Services as well as SAP development; building up strategic working relationship across multiple locations will be critical.


    Required skills

    • The candidate needs to be proficient in at least one LoB, out of Finance, Sales & Marketing, Purchasing and Manufacturing. The ideal candidate also has a strong background in at least one key industry

    • Knowledge on key qualities of cloud and on-premise solutions (qualities in the sense of how to integrate , how to extend , how to scale , )

    • Proven track record in advising large enterprises on IT strategy and enterprise architecture topics

    • Understanding of different Enterprise Architecture domains (Business, Application, Data & Technology)

    • Ability to turn customer requirements into requirements for an application architecture

    • Excellent visualization and communication skills

    • Willingness to support colleagues in the field ( back-office )

    • Ability to structure and document methodologies and best practices (whitepapers, presentations)

    • Enterprise Architecture certification or an equivalent practical experience is desired


    • 10+ years of experience with SAP ERP / S/4HANA or at least one other key SAP application

    • Experience in working on SAP based architectures & general IT technology strategies for 5+ years

    • Strong experience with SAP products

    • Experience in working on enterprise Architecture artifacts (e. g. Business capability modeling as part of business architecture or application landscape design as part of application architecture)

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